Terms of Service
Last Updated: April 12, 2026
1. Acceptance of Terms
By accessing, browsing, or using the Ascend Labs website ("Site") and purchasing any products, you ("Customer," "you," or "your") agree to be bound by these Terms of Service ("Terms"), our Privacy Policy, and all applicable laws and regulations. If you do not agree with any part of these Terms, you must not access or use the Site.
2. Research Use Only
All peptides, compounds, and products sold by Ascend Labs are intended strictly for in-vitro research, laboratory use, and educational purposes only. They are:
- Not approved by the FDA for human or veterinary use
- Not intended for diagnostic, therapeutic, or medicinal purposes
- Not to be used as food, food additives, drugs, cosmetics, or household chemicals
- Not to be administered to humans or animals under any circumstances
By purchasing from Ascend Labs, you affirm that you understand and agree to these restrictions. Any misuse of products is solely the responsibility of the purchaser.
3. Eligibility
You must be at least 21 years of age to use this Site or purchase products from Ascend Labs. By using this Site, you represent and warrant that you are at least 21 years old and possess the legal authority to enter into these Terms. You further represent that you are a qualified researcher, laboratory professional, academic institution, or entity engaged in lawful scientific research.
4. Products & Descriptions
Ascend Labs endeavors to provide accurate product descriptions, specifications, and imagery. However, we do not warrant that product descriptions or other content on the Site are error-free, complete, or current. All product specifications, including purity percentages, are based on the most recent Certificate of Analysis (COA) and may vary slightly between batches within stated tolerances.
5. Orders & Pricing
All prices are listed in US Dollars (USD) and are subject to change without prior notice. Ascend Labs reserves the right to:
- Refuse or cancel any order at our sole discretion
- Limit quantities on any order
- Correct pricing errors, even after an order has been placed
- Require additional verification before processing certain orders
An order confirmation does not constitute acceptance of your order. Your order is accepted only upon shipment of the product(s).
6. Shipping & Handling
Ascend Labs ships products via temperature-controlled cold-chain packaging to ensure product integrity. Shipping times are estimates and are not guaranteed. Risk of loss and title for all products pass to you upon delivery to the carrier. Ascend Labs is not responsible for delays caused by the carrier, customs, weather, or other events beyond our control.
7. Refunds & Returns
All sales are final once shipped. Due to the nature of research chemicals and biologics, returned products cannot be accepted for health, safety, and integrity reasons. Exceptions may be made at Ascend Labs' sole discretion for:
- Products received damaged during transit (with photographic evidence within 48 hours of delivery)
- Incorrect products shipped (verified by our fulfillment team)
- Products that failed to meet stated purity specifications (with independent COA evidence)
In qualifying cases, Ascend Labs may offer a replacement shipment or store credit. No cash refunds will be issued unless required by applicable law.
8. Affiliate Program
Ascend Labs offers an affiliate program with a 20% commission on qualifying sales. By joining the affiliate program, you agree to the following:
- Commissions are earned only on completed, non-refunded orders placed through your unique affiliate link
- A 30-day cookie window applies to track referrals
- Self-referrals (purchasing through your own affiliate link) are prohibited and will result in account termination
- False or misleading advertising of Ascend Labs products is strictly prohibited
- Affiliates may not make therapeutic, medical, or health claims about any Ascend Labs product
- Ascend Labs reserves the right to modify commission rates, terminate affiliate accounts, or change program terms at any time with 30 days' written notice
- Commissions are paid monthly on the 1st of the following month, subject to a minimum payout threshold of $50 USD
9. Intellectual Property
All content on this Site — including but not limited to text, graphics, logos, images, product descriptions, data compilations, and software — is the property of Ascend Labs or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content from this Site without prior written consent from Ascend Labs.
10. Privacy & Data
Ascend Labs collects and processes personal data in accordance with our Privacy Policy. By using this Site, you consent to the collection, use, and sharing of your information as described therein. We collect only information necessary to process orders, improve our services, and communicate with you. We do not sell personal data to third parties.
11. Disclaimer of Warranties
THE SITE AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. ASCEND LABS DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. ASCEND LABS DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
12. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, ASCEND LABS AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH:
- Your use of or inability to use the Site or products
- Any unauthorized access to or alteration of your data
- Any misuse of products purchased from Ascend Labs
- Any third-party content or conduct on the Site
In no event shall Ascend Labs' total liability exceed the amount paid by you for the product(s) giving rise to the claim.
13. Indemnification
You agree to indemnify, defend, and hold harmless Ascend Labs, its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Site, your purchase or use of any products, your violation of these Terms, or your violation of any rights of a third party.
14. Governing Law & Disputes
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved exclusively in the state or federal courts located in Delaware. You waive any objection to jurisdiction and venue in such courts.
15. Modifications
Ascend Labs reserves the right to update, modify, or replace any part of these Terms at any time. Changes will be effective upon posting to the Site. Your continued use of the Site after changes constitutes acceptance of those changes. It is your responsibility to review these Terms periodically.
16. Severability
If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, such provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.
17. Contact Information
For questions or concerns regarding these Terms of Service, please contact us at:
Ascend Labs
Email: legal@ascendlabs.com
Support: support@ascendlabs.com